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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
Go to the below site and enter your serial number
https://partsurfer.hp.com/partsurfer/
look for "base enclosure" or something like that. I am not sure what is broken.
If there is a picture look and see if it is what you need.
Else google the part number. For example (just guessing)
https://www.google.com/search?q=L63590-001
Thank you for using HP products and posting to the community.
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this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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