Notebook Overheating? Read this

[Sparkles1]

HI Avanti2,

Welcome to the Hp forum!  I will do my best to assist you!

I understand that you have a overheating issue.  Here is a document on (Troubleshooting an Overheating and Auto Shutdown Issue. If you need more help, please feel free to re-post.

[terrybee]

so f u not a expert y give us these soloution 

[rockprogressive]

For everyone faced this problem and nothing in this topic ever helped.

I have an EliteBook 8470p and I faced overheating (and total power off) on my machine after one of the updates (probably Windows 8 > Windows 8.1). I cleaned all the dust, changed thermal paste to a super-trouper-extremal-powerful one. It helped, partly, my machine become able to run overheated longer a bit. And then power off anyway.

I have read this and some other topics and asked my local HP support to change the heatpad. They did, for free, but nothing changed - still overheat and still power off.

It became much harder to work with laptop on my knees, it literally burned. I wanted to throw my $1.800 laptop to the window because I couldn't work on it properly (I am a software developer and usually spending most of the day time working on it).

And then I noticed that the fan isn't working as it should. CPU ran above 70°C when I literally did nothing on the laptop, and no software was active - just operting system with clean desktop AND at the same time the fan didn't spin at all. It started spinning if I run something, but on a very small speed. Indeed, when I tried to play any 3D game the fan didn't spin at 100% speed and THIS is leading to overheat. Then I tried to udate my BIOS. Sadly, nothing changed. I googled for solution for about day or two, and I found a solution. More to say: I found two.

First and not the worst, but a bit geeky: TPFanControl, and more precisely HPFanControl (see the very bottom of download area). Main version (TPFanControl) didn't work as I wanted, but was able to set the fan speed to maximum manually. My laptop become much cooler fast. Then I installed HPFanControl and it was able to get full control of the fan speed (at any percentage) in smart mode and this was exactly what I needed. I just changed INI file  to get more aggressive cooling, because I usually use my laptop with a docking station. One thing I didn't like: not so much options are editable with UI, most of program features need configuring in INI file and manual restarting the application. Geeky, but not so comfortable.

Second and my current - Notebook Fan Contol (NBFC). It did exactly what I want - controlling fan speed with no need to do it manually (smart mode), all options are configurable with UI, customizable tray icon and preconfigured smart profiles (much popular models already have preinstalled profile with no need to change anything in config). I changed profile to get again more agressive cooling. Then I closed application window and I now I can forget about overheating. My laptop runs at 50-55°C when idle and about 66-75°C with Firefox, Visual Studio 2013, Skype, media player, some other stuff (all the software I needed to work). And all this without super-trouper-extreme thermal paste (it was removed in HP service and I am too lazy to replace their cheap paste). Of course,  some games might overheat my laptop as earlier, but this is inevitably. I have that kind of issues whan I just bought my EliteBook too. Shame on you, dear engineers, could you please check if original docking station covers laptop's cooling holes - at least with the next EB?

Hope this will help. Feel free to share this post if it will.

And - don't forget to turn off 'Fan always on when AC connected' in BIOS setup! This way you let the software control the fan.

[Pelican1218]

This really sounds like it worked.

May be a bit beyond the comfort zone of this novice.  I checked out the like to the fan control and could not tell if it were "freeware" or what and I am leary of unknown sites.  Is this available from and generally known/reliable source?

[rockprogressive]

Both apps are freeware (more clearly - donateware). I found links in my post more useful because they are leading you to original pages/threads created by apps authors. I think you may find both apps (not necessarily the latest versions, but something) somewhere on cnet.

[gkprt]

I will also never HP too.. Laptop gets hot like fire, no matter at which surface we use it.

Sick of this heating problem. Recently I have heard that HP is replacing the faulty laptops that have such problem. Is this true?

[gkprt]

Recently I have heard that HP is replacing sold product that have heating problem with new good ones. Is this true?

I went to store for fixing the heating problem about 3 times but it never helps. So sick of heating laptop, would like to replace it if I can.

[jrc10000]

My 6t-1000 has had ridiculous overheating issues.  It burned my 11 year old's leg, not enough to blister but definitely turned it red. I was experiencing thermal shutdowns at this point as well. I complained to HP and sent the laptop in for evluation. They said they cleaned some dust out of the intake and sent it back. Soon it started overheating again and this time burned MY leg-- to the point of actual blistering. I had been working intently in bed with the computer propped on my knees. I noticed it was hot but I guess I didn't really realize how hot until I saw the blisters-- The same guy at HP said that the computers are called 'notebooks' not 'laptops' and should never be used on your lap. He tried to tell me that all manufacturers have the same issue. I told him my wife's Asus is cool as a cumcumber. So basically it's my fault they designed a laptop with looks before function to the point where it caused me second degree burns across my right leg. 

[salrandazzo]

When I bought my HP EliteBook 8470p I never knew about thermal issues.

Problems started when, after a total OS crash, I decided to change from W7 to Ubuntu.

Oh, yes, Ubuntu is another world with respect to Windows! So fast to install, so fast to configure (almost always), so fast to start at power on, so stable! I would never go back to Windows, and when I have to, I use a virtual machine. 
So what?
TEMPERATURE!
Since I switched to Ubuntu, I had to front those issues:

- Battery life more than halved. Less than 1h.

- Fan noise is now annoying. Always strong, sometimes hissing in a noisy way.

- Serious overheating, and sometimes (with core temperature near to 100°C) the stupid thing just powers off, abruplty. And I've to wait for temperature to lower (open back cover, let it breath).

BIOS is up to date, I've been looking for specific drivers, but nothing helps. I had to install a CPU speed throttle and a Temperature meter program, so that when I see temperature rising over 90°C I reduce CPU speed. But with almost 2VM running, that's a bit annoying.....

I know that the failure is not about Ubuntu but about HP (and almost every other PC producer) that don't even imagine to supply linux hardware drivers.... Difficult to find printer drivers, chipset drivers and so on.

All of them (HP and other) are well married with Microsoft on the laptop and desktop market, and they don't like so much to help the Linux community. That's such a pity.....

Anyway, does anyone have some hint about how to solve this thermal / driver issue?

[Pelican1218]

Hi, I've tried all the above suggestions including the cleaning and inspection by an "expert".  This has reduced the level of overheating but still will not allow the "laptop" to actually be used directly on your lap or a desktop or laptop.  In both cases there has to be some intermediate item to disapate the heat and provent burn.

At this point this does not look like it is going to be solved.  I have relagated the laptop to a desktop type use and purchased a new iPad for use as my portable laptop. 

Thank you for your efforts on this issue.  I hope that I hear that HP has corrected the situation on future models and that users should try them again.