• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎02-15-2018 01:06 AM - last edited on ‎02-15-2018 08:25 AM by Retired

HP Recommended
Product: HP Envy 17-j113el
Operating System: Microsoft Windows 10 (64-bit)

Chassis rechange CODE for Envy 17-j113el
G6Q32EA
Serial no [edited]

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-15-2018 01:30 AM

HP Recommended

Hi @Fabio31,

 

If you look on page 16-23 of service manual you can see all the parts and the part numbers. Since the chasis is made up from more parts, you can see what actual parts you need. With the part number you can then perform an online search and find the part. 

 

http://h10032.www1.hp.com/ctg/Manual/c04091762

 

You can also try HP parts store in your country to see if the part is directly available from HP.

 

https://parts.hp.com/hpparts/default.aspx

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎02-15-2018 01:30 AM

HP Recommended

Hi @Fabio31,

 

If you look on page 16-23 of service manual you can see all the parts and the part numbers. Since the chasis is made up from more parts, you can see what actual parts you need. With the part number you can then perform an online search and find the part. 

 

http://h10032.www1.hp.com/ctg/Manual/c04091762

 

You can also try HP parts store in your country to see if the part is directly available from HP.

 

https://parts.hp.com/hpparts/default.aspx

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.