Notebook freezes every few seconds

[luis_perez]

My original hdd was failing so I have changed it with a new SATA 2.5" SHDD Seagate Firecuda, 2TB.

I have installed Windows, applied all updates, but every few seconds the pc freezes for 1-2 seconds.

I have updated all drivers, checked memory, used the HP Support Assistant Tool, applied everythin found in Google (turned off link state power management, disable caches, etc.).

Don't know what else I can do.

[The_Fossette]

@luis_perezm,

I reviewed your post and I understand that the computer is freezing after replacing the hard drive.

Don’t worry, I assure you I will try my best to get this sorted.

I see that you have installed a higher capacity hard drive on the computer and it might be causing the issue. I recommend you check with a 500GB or 1TB hard drive.

Also, run a system test following the steps in the below article to make sure that there are no hardware issues.

https://support.hp.com/in-en/document/c03467259

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!