After making some hardware upgrades, my notebook (Folio 9470m) keeps crashing (without BSOD). OS: Windows 10
Nature of the crashes: The crashes occur within minutes to hours after starting the notebook regardless of temperatures and busyness. It’s like pulling the plug on a desktop computer – there is not bluescreen, it’s just off immediately. When calling up the reliability report, I only get the warning that Windows wasn’t shut down properly. This happens regardless of whether it was in battery mode or plugged in.
Changes I had made: - new mSATA SSD into empty mSATA slot (just for data storage) - memory upgrade from 4 GB to 8 GB - Exchanged thermal paste - BIOS update to newest version
What I figured out so far:
After changing RAM back to the previous module and removing the mSATA SSD, the crashes stopped. What is totally weird: With either the new RAM module OR the mSATA inserted, the crashes occur. I tried with only the new RAM and with only the mSATA and the crashes occur in both scenarios but not if I go without either.
I tried the RAM module in another compatible notebook and it seems to be running fine. I also don't think the mSATA SSD is faulty. So, why can't my notebook cope with either?
Please let me know if you need any additional information.
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