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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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Hi @Mattar ,
Since you report that there is no power/charge LED, that indicates that one of three things has happened:
1) the power adapter has failed. The lack of a lit LED on the notebook could very well indicate that as that is a diagnostic in itself.
2) the pin inside the power adapter's connector or in the header where it plugs into the notebook has broken. Take a flashlight and look closely.
3) the system board in the Stream has a faulty power/charge circuit.
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