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‎03-12-2019 07:27 AM

HP Recommended
Product: 15-af122nd (ENERGY STAR)
Operating System: Linux

Since a while, my laptop, when not fully charged, constantly switches between "charging" and "running on battery". When running on battery, the small light near the power-connector is white, when chwrging, it is red. I mentioned I run Linux, but the same thing happens under Windows, and even when the laptop is switched off, I see the led toggling from white to red and back. Also, the time given for full charge and for lasting battey time is often completely erroneous, such as 6 hours or more. My laptop is a bit more than three years old. As I see the toggling when the laptop is shut down, I suppose it must be a hardware problem. I replaced the adapter, but this didn-t solve the problem.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-12-2019 09:31 AM

HP Recommended

If you are still able to use the Hp PC Hardware Diagnostics or still have the HP Support Assistant installed, run the main battery diagnostic.

 

If the battery is no longer serviceable, and I would suspect that is so, you will receive a fail code when the test runs.

 

Notebook batteries are generally only covered under warranty for one year. A replacement battery for your notebok is quite inexpensive. 

See the search I did for a replacement main battery at the link below this line.

https://www.google.com/search?q=15-af122nd+replacement+battery&oq=15-af122nd+replacement+battery&aqs...


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



View solution in original post

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5 REPLIES 5

‎03-12-2019 09:31 AM

HP Recommended

If you are still able to use the Hp PC Hardware Diagnostics or still have the HP Support Assistant installed, run the main battery diagnostic.

 

If the battery is no longer serviceable, and I would suspect that is so, you will receive a fail code when the test runs.

 

Notebook batteries are generally only covered under warranty for one year. A replacement battery for your notebok is quite inexpensive. 

See the search I did for a replacement main battery at the link below this line.

https://www.google.com/search?q=15-af122nd+replacement+battery&oq=15-af122nd+replacement+battery&aqs...


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎03-12-2019 10:32 AM

HP Recommended

I got an failiure reported, indeed, when i ran the battery test. I will buy a new one. Thank you for the fast answer!

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‎03-12-2019 11:11 AM

HP Recommended

@Arion58 

You're welcome!


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎03-13-2019 05:52 AM

HP Recommended

Just one last question: Can it harm my laptop if I keep using the battery until it really "dies"?

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‎03-13-2019 06:11 AM

HP Recommended

It shouldn't, but I cannot state that as an absolute.

 

There have been cases where a main battery failure appeared to contribute to a corrupt BIOS. For that reason I would tend to replace the battery. With notebooks that have removeable battery types, it is better to just remove the battery.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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