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HP Recommended
HP Pavilion 14-ce3040ng 2019
Microsoft Windows 10 (64-bit)

I own this notebook: HP Pavilion 14-ce3040ng 2019, germany

and it had this RAM preinstalled:

Samsung M471A2K43CB1-CTD 16GB PC4 DDR4-2666mHz Single SO-DIMM

Then I replaced it with this RAM:

G.Skill Ripjaws 16GB PC4  DDR4-3200mHz CL18 Single SO-DIMM

 

My notebook ist working great with the new Rjpjaws RAM but my Windows 10 64Bit shows me that it uses only 2400 instead of 3200 MHz. I went to the advanced  bios settings and found  under the memory section a huge amount of changing options. So I saw an option called "maximum frequency" and changed the settings from 2400 to 3200MHz. However nothing changed and windows still shows 2400MHz in use.  I mean the pre-installed RAM also worked  with2666MHz which is above 2400MHz but the system doesnt want to use the full 3200MHz available on my new RAM and limits it to 2400MHz.

I have an Intel i7 1065G7 CPU which also supports DDR4 3200Mhz. I also have to the newest bios update installed F.03

 

I need a solution for this, please help me.

 

 

Thanks in advance!3.pngIMG_20191208_201016.jpg

2 REPLIES 2
HP Recommended

@Roger334 

 

Its specs

 

     https://support.hp.com/au-en/document/c06455213

 

You should ONLY use 2666MHz RAM (supported), over that number it will automatically downgrade. Have you been attending a F1 race. You can't run those cars (speed) on normal city streets.

 

Regards.

BH
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HP Recommended

But why does it allow me to higher the frequency in the bios?

i have a second laptop from toshiba and i upgraded it also without problems to a higher frequency ram model.

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