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‎01-13-2020 06:16 AM

HP Recommended
Product: HP Notebook 15-f233wm
Operating System: Microsoft Windows 10 (64-bit)

I had installed 2 driver updates from HP solutions on my notebook and now I can not do anything. It boots up and I can sign in, but I can't do anything else once I sign on. When I try to hit my start button I get this error; Critical Error. Your start menu is not working. We'll try to fix it the next time you sign in, which it never does. I haven't tried going to bios as it is my first Windows 10 system. Is there a way to fix this without shelling out $100?

1 REPLY 1

‎01-15-2020 02:36 PM

HP Recommended

@Nunyabidnezz79,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are unable to see the start menu or click on any application after logging in to the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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