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‎12-19-2020 12:42 AM

HP Recommended
Product: Pavilion DV7 1035em
Operating System: Microsoft Windows 10 (64-bit)

It is an old Pavilion Laptop, upgraded with 2X4GO of RAM and a SSD, with windows 10 installed.

Work fluently, no error in the devices manager (it was hard to find some drivers like JMicron ;-))
I replaced the keyboard, but not better.
The four keys at the top of the numeric pad are ok, but NUM lock and none of the other other keys of the numeric pad are working. If I Use the virtual keyboard to set the num lock on (It is supposed to start on with windows), the LED do not light and the numbers do not work neither.
Tried all the cue I fond on Internet with no success, so I suppose it is a driver issue. Could-you help-me, please ?

Thank in advance.

2 REPLIES 2

‎12-19-2020 01:41 AM - edited ‎12-20-2020 08:35 PM

HP Recommended

Well, I tried with a live CD of Fedora, and it is the same. So, I suspect an hardware Failure like a wire cut in a connector or such.

Or not ???
Probably not, because two keyboards with the same issue & the key "print screen" do not work, but the same key on "Fout" works.
It is really painful, as well as the fact that HP remove everything that could help his products users and customers after 10 years.

 

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‎12-23-2020 08:20 AM

HP Recommended
Nobody can help me ?
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