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HP ENVY x360 15-bp105ur
Microsoft Windows 10 (64-bit)

Hello!

The laptop has a problem with the temperature of the video card (MX150). The manufacturer has set a limit of 63.

I ask the engineers of the HP company to expand the temperature limits, as was already done in HP ENVY 13t.

 

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1 REPLY 1
HP Recommended

@Arbuz

 

Welcome to HP Forums, 

This is a great place to get support, find answers and tips, 

Thank you for posting your query, I'll be more than glad to help you out 🙂 

 

As I understand you have a question about the notebook's temperature. 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

 

Do you face any performance issues?

Does the computer overheat?

 

HP has done extensive testing on the product and based on the tests the temperature is limited to 63 degrees and there is no option to change it. It's from the factory itself. 🙂

 

If in case you face a slow performance issue, follow the steps given below:

 

Common causes of slow system performance: 

  • Not enough free disk space or disk errors. 

  • Applications that require a lot of system resources. 

  • Too many tasks running at the same time. 

  • Nonessential graphic features. 

  • Not enough memory. 

  • Overheating due to intensive graphic applications or dust in vents. 

  • Running multiple instances of anti-virus software. 

Microsoft Fix it Solution to automatically improve system performance 

To automatically improve system performance, click the Microsoft Fix it Solution: 

MS Fixit 974820 

Turning off nonessential graphical features to improve system performance 

Graphical features and programs can use a lot of system resources. 

Turning off these features can improve system performance. 

This section explains how to adjust visual effects for best performance and how to disable Windows Aero. 

Adjusting visual effects for best performance 

Disabling Windows Aero 

  

The best way to do that is using the HP Guided Troubleshooter:  

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern). 

 

and If it overheats, You may try the steps given below:

 

Overheating issues (Notebook) : 
 
I have a few steps to resolve this issue:  

Symptoms of heat issues and causes of excessive heat  

The following list describes some of the issues caused by overheating in the notebook:  

  • Games stop responding during play.  

  • Windows stops responding during use.  

  • Fans inside the notebook become louder because they are spinning faster as the laptop gets hot, to remove the heat.  

  • When starting the laptop, it sometimes stops at a black screen and does not open into Windows. Windows usually stop responding when it does open.  

The following list describes some causes of excessive heat:  

  • Dust inside the laptop.  

  • A new component, such as a hard drive, is added. The extra component causes the power supply to work harder and generate more heat. Extra heat also radiates off the new component and adds to the temperature inside the case.  

  • Over time, some cooling fans might slow down and wear out, as the laptop is getting hot, depending on the usage of the laptop.  

  • High ambient room temperature.  

Step 1: Removing dust and lint by cleaning vents  

Step 2: Ensuring proper space for ventilation  

Step 3: Updating the BIOS  

Step 4: Using HP CoolSense technology  

Step 5: Placing the notebook in a cooler room  

Step 6: Testing for hardware failure  

If the hardware has failed, capture the failure ID and revert for further assistance.  

 
If the Fan is Noisy and Spins Constantly, PC is Warmer than Normal: Click here for more details. 

 

Let me know how that pans out. 🙂

I hope you have a good day ahead,

And Feel free to ask any other queries as  well,

Considering, this forum has some of the best people in the world available and ready to help. 😉

Barachiel
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.