• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavilion Notebook - 17-f115dx (ENERGY STAR)
Microsoft Windows 10 (64-bit)

Hello today i noticed my nvidia graphic card is not working and is not showing in device manager so I went to hp driver page and entered my serial number and downloaded a Nvidia driver but I got " this graphic driver could not find compatible graphics hardware " error then i downloaded latest driver from nvidia website, again the same error. I even reinstalled windows 10

Product : HP Pavilion 17-f135dx (energy star)

OS : windows 10 build 19044

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

Someone at the assembly plant must have made an error when applying the Nvidia graphics sticker to your notebook.

 

Even the parts list indicates that the motherboard only came with the Intel graphics adapter.

 

HP PartSurfer

 

MOTHERBOARD UMA i5-4210U STD

 

UMA = Unified Memory Architecture (Onboard Intel graphics with shared system memory).

 

 

 

 

 

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

According to the product specs for your notebook, it came with the onboard Intel graphics adapter only, not the switchable Intel/Nvidia graphics.

 

HP Pavilion 17-f115dx Notebook PC Product Specifications | HP® Customer Support

 

There is nothing missing from your notebook other than that which is supposed to be missing.

HP Recommended

Thank you for your reply

I remember There was a nvidia tag on my laptop near intel core i5 Tag and there is a nvidia driver download link in HP support website for my laptop.

HP Recommended

You're very welcome.

 

Someone at the assembly plant must have made an error when applying the Nvidia graphics sticker to your notebook.

 

Even the parts list indicates that the motherboard only came with the Intel graphics adapter.

 

HP PartSurfer

 

MOTHERBOARD UMA i5-4210U STD

 

UMA = Unified Memory Architecture (Onboard Intel graphics with shared system memory).

 

 

 

 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.