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Nvidia graphics (RTX 2080) is not detected on HP Omen 17 laptop

HP Recommended
Omen HP Laptop 17-cb0xxx
Microsoft Windows 10 (64-bit)

Hi,

I’ve got recently HP omen 17 laptop. Few days later, I realized that Graphic card is not recognized. In the device manager, display adapter doesn’t exist. After trying  to open Nvidia control panel, I got message “Nvidia graphic card was not detected in your system”. I installed graphic card driver 25.21.14.1971 Rev.A  from this page: https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-17-cb0000-laptop-pc/26122176/model/29562... but still have the same problem.

How to 

Thanks in advanced.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Bojan4

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

To assist you better please provide me with the exact Notebook Model or the Product Number since the  Omen HP Laptop 17-Cb0xxx has several series

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

 

KrazyToad
I Am An HP Employee

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