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‎03-25-2021 11:59 AM

HP Recommended
Product: Pavilion 14
Operating System: Microsoft Windows 10 (64-bit)

I just installed an m.2 SSD in my hp laptop. It has a Pentium gold processor. Pls it's is not showing up in disk management, device manager or even the bios. What should I do!

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-25-2021 12:03 PM

HP Recommended

Hi:

 

I don't know of any HP notebooks with the Pentium processors that support NVMe drives.

 

They only support SATA M.2 SSD's.  That is why your NVMe drive isn't showing up.

 

The Intel core processors may support NVMe drives but none of the service manuals are available right now to check.

View solution in original post

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3 REPLIES 3

‎03-25-2021 12:03 PM

HP Recommended

Hi:

 

I don't know of any HP notebooks with the Pentium processors that support NVMe drives.

 

They only support SATA M.2 SSD's.  That is why your NVMe drive isn't showing up.

 

The Intel core processors may support NVMe drives but none of the service manuals are available right now to check.

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‎03-28-2021 12:24 AM

HP Recommended

Thanks I understand now.

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‎03-28-2021 06:24 AM

HP Recommended

You're very welcome.

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