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‎08-17-2020 06:21 AM

HP Recommended
Product: pavilion 15 CC12X
Operating System: Microsoft Windows 10 (64-bit)

My laptop motherboard says it supports M.2 Nvme PCIe 3.0 x4 but when i install nvme it running x2 mode isntead of x4 and there is advance configuration option in BIOS... Please kindly check this..

 

I'm sharing the screenshots info.pnginfo2.png 

 

1 REPLY 1

‎08-19-2020 01:59 PM

HP Recommended

@Primary_HDD_bay

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number of your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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