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‎09-16-2020 05:14 PM

HP Recommended
Product: OMEN by HP 15-dc1002ne
Operating System: Microsoft Windows 10 (64-bit)

I have an OMEN laptop 15-dc1002ne rtx 2060 i7-8750h version, the motherboard is damaged and needed replacement, I was wondering if I could replace with a motherboard with lower specs and whether any would fit and function properly, or am I limited by a replacement with the exact same gpu and cpu? and what are the prices for them?
Thank you for your time and attention.
Z

1 REPLY 1

‎09-19-2020 10:15 AM - edited ‎09-19-2020 10:16 AM

HP Recommended

@IntricateZee

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

 

NOTE: HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the  performance and also  as they are not tested by HP and may not be accurate. However, you could change the configuration at your own discretion.


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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