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HP Recommended
HP 2020 15 15.6" HD Touchscreen Premium Laptop
Microsoft Windows 10 (64-bit)

I just purchased a 15 2020 Touchscreen premium laptop, is there a video to show me how to open the laptop to upgrade the RAM memory in it?

 

3 REPLIES 3
HP Recommended

Need the exact model. Find it with these instructions:

 

https://support.hp.com/us-en/document/c00033108

HP Recommended
HP Notebook 15-dy1751ms My notebook
Product number   7PA07UA#ABA
Serial number  [Personal Information Removed]
HP Recommended

This Manual covers the previous 15-dy0000 series but the layout of yours is the same. 

 

Service Manual 

 

Pages 30-39 show "how to". This video also shows how to do it:

 

https://www.youtube.com/watch?v=9bmecwT6beE

 

Post back with any more questions and please accept as solution if this is the info you needed. 

🔬 In-depth Review: https://laptopmedia.com/review/hp-15-15-dw1000-review-you-get-a-lot-for-such-a-low-price/ 📈 💵 Specs and Prices: https://laptopmedia.com/series/hp-15-15-dw0000-dw1000-dw2000/ ✅ LaptopMedia.com
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