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‎10-20-2023 05:56 PM

HP Recommended
Product: HP ENVY Pro 6455 All-in-One Printer

i ORDERED HP Instant Ink Cartridges for my Hp Envy Pro 6455 and If I am reading the order correct you sent me an Original Cartridge. I need the Instant Ink Cartridge. You sent me the wrong ones before. I spoke with a person and told him to be sure it was the Instant Ink. He said it was but the E-mail he sent me does not show Instant Ink on it. I need help. I have tried all day to get this done. Can someone tell me how to get this corrected

 

 

Category:
1 REPLY 1

‎10-23-2023 12:16 PM

HP Recommended

Hi @CheChe10,

 

Welcome to the HP Support Community

 

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist you better, I have sent out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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