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HP monitor/computer combo unit
Microsoft Windows 10 (64-bit)

My computer does not recognize the ORIGBALIE external hard drive .  I have tried different USB ports, tried connecting to another computer with no better results.

How do I get my computer to work with this drive?

1 REPLY 1
HP Recommended

@Charlotte878 wrote:

 I have tried different USB ports, tried connecting to another computer with no better results.


@Charlotte878 

 

Well, looks like you have to return it and get your money back. Please use a known brand may be a bit more expensive.

 

Regards.

BH
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