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09-16-2024 08:54 AM - edited 09-16-2024 09:00 AM
My laptop (HP Pavilion Gaming 15-dk10000 / GTX 1650TI version) Is now over heating (GPU heat reaches 90 C or 87 C) when i used to open the same programmer or game it never reached it
Problem started after changing the Windows mostly from 20H to 22H
Ofc because my laptop doesn't have a solo GPU Fan For it but it is CPU/GPU one (never saw it active on Nivida fan speed detector nor when i opened it for cleaning) it is not heating
I downloaded HP Cool Sense ( didn't do a single thing but for some reason the GPU is now heating more)
Omen Gaming (dose not detected the CPU fan) So it is kind of useless
BIOS HAVE NO CONTROL OVER THE FAN only always active yes or no
So please don't start the Windows problem as it is the main thing to cause it~
I no longer increase the Battey from power saver...and still gets it
I want logical answers please
Or any helpful answers
09-18-2024 11:38 AM
Hi @omar104,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It seems like you're facing overheating issues on your HP Pavilion Gaming 15, which began after a Windows update. I'll give you a structured breakdown of possible causes and solutions.
Potential Driver Issue after Windows Update
- GPU and CPU Driver Mismatch: The overheating might have been triggered by incompatible drivers after the update from Windows 20H to 22H. Make sure your GPU (NVIDIA) and CPU (Intel or AMD) drivers are up to date. Outdated or mismatched drivers can cause power management issues.
- Solution: Download the latest NVIDIA and Intel/AMD drivers from their respective websites. Avoid relying solely on Windows Update to update these drivers.
Fan Management Issues
- Shared Fan Configuration: As you mentioned, the CPU and GPU share a single cooling fan. If the fan isn’t adjusting speed correctly to cool both components, it can lead to overheating. It might not be a hardware issue, but software control (firmware or drivers).
- Solution: You can try using a third-party software like HWInfo or MSI Afterburner to control the fan speed manually or monitor fan activity. These tools offer more advanced fan control compared to HP's pre-installed tools.
Check Power Plan Settings
- Windows Power Plan Misconfiguration: The update might have altered power settings, increasing the GPU's power draw and generating more heat. Even though you mentioned using Power Saver mode, it could still be misconfigured.
- Solution: In Control Panel → Power Options, set the Processor Power Management to a lower value (e.g., set max CPU state to 80-90%) and make sure GPU power-saving features are enabled in the NVIDIA Control Panel.
Windows 22H Update Impact
- Background Tasks: Windows updates often come with increased background processes. These might not be apparent but can result in increased CPU/GPU usage.
- Solution: Use Task Manager to monitor CPU/GPU usage for any background tasks, and disable unnecessary services that may have started running after the update.
BIOS and Firmware Updates
- Fan Control via BIOS: Since you don’t have manual fan control in the BIOS, it’s worth checking if there’s a BIOS update that includes improved thermal management or fan control options.
- Solution: Visit the HP support page and check for any BIOS or firmware updates specific to your model. Sometimes OEMs release updates that enhance thermal management.
Clean the Laptop and Check Thermal Paste
- Dust Accumulation and Thermal Paste: You’ve already cleaned your laptop, but sometimes even a slight obstruction in airflow or degraded thermal paste can cause overheating.
- Solution: Consider reapplying thermal paste to the CPU and GPU. High-performance thermal pastes can improve heat dissipation and prevent thermal throttling.
HP Support Community Moderator
09-18-2024 11:39 AM
HP CoolSense and Omen Gaming Hub
- CoolSense & Omen Gaming Hub Limitation: You mentioned HP CoolSense didn’t help, and Omen Gaming Hub doesn’t detect the fan. These apps sometimes don’t provide the full picture, especially if there’s a software miscommunication between the update and the hardware.
- Solution: Try disabling CoolSense altogether and rely on manual fan control through third-party software (like MSI Afterburner or SpeedFan). Some users have reported better results by not using HP CoolSense.
Undervolting (Optional)
- Voltage and Power Management: Undervolting your CPU and GPU can reduce the temperature significantly without affecting performance.
- Solution: Use tools like ThrottleStop or Intel XTU for CPU undervolting. It can help decrease temperatures while maintaining performance. For NVIDIA GPUs, tools like MSI Afterburner can be used for GPU undervolting.
By addressing both software and hardware aspects, you should be able to reduce the overheating issue.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator