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- Odd noise from SSD

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07-27-2023 01:55 PM
My laptop w/SSD drive is making loud noies. I have had it fro 2.5 yrs and haven't heard this sound before. It happens on startup. The laptop isn't hot. I am not doing any taxing processing. Any ideas?
https://www.youtube.com/shorts/M3rADuWkRDg
07-31-2023 08:41 PM
Hi @Nosila57,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If you are experiencing an odd noise coming from your HP 15s-Eq1000 Laptop PC's SSD (Solid State Drive), it could be indicative of a potential issue. Here are some steps you can take to troubleshoot and address the problem.
- Backup Your Data: Before proceeding with any troubleshooting steps, it is essential to back up your important data to avoid potential data loss.
- Identify the Noise: Try to identify the specific type of noise the SSD is making. Is it a clicking sound, grinding noise, or something else? This information might help in diagnosing the issue.
- Isolate the Source: Confirm that the sound is indeed coming from the SSD. Sometimes, noises might be generated by other laptop components like fans, optical drives, or the hard drive (if your laptop has one in addition to the SSD).
- Check for Loose Connections: Make sure the SSD is securely connected to the laptop's motherboard. A loose connection can cause unusual noises.
- Check for Firmware Updates: Visit the HP support website and check for any available firmware updates for your SSD model. Manufacturers occasionally release updates to address performance or compatibility issues.
- Run Diagnostic Tests: HP laptops often come with built-in diagnostic tools. Run these tests to check the health of your SSD and other hardware components.
- Monitor SSD Health: Install software that can monitor the health and performance of your SSD. Check for any warning signs such as increased error rates or wear level.
- Check for Overheating: Excessive heat can sometimes cause components to make unusual noises. Ensure that your laptop is adequately ventilated and not overheating.
I hope this helps.
Take care and have a good day.
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Alden4
HP Support
HP Support Community Moderator