Omen 15 CPU overheating after BIOS update from F.15revA to F.20revA

[Legio777]

I bought a new gaming laptop, Omen 15 DH1005na. Since first startup it showed me a fan error code 90b, skipping it or restarting and make it disappear was the same, fans were functioning perfectly and with a CPU undervolt -100mv in Omen command center my temps were 85C° CPU Max, 66C° GPU max and 60fps, locked, in every situation in cyberpunk (almost everything on max). Great temps for a laptop, so that fan error was not a problem. Today I decided to update the BIOS from F.15revA to F.20revA thinking that it might resolve the 90b error. Sadly after this "update" the laptop started overheating under load, for example I play warzone with same FPS as with F.15, when I return to desktop the laptop shuts off. When it doesn't shut off after playing I see temps like 92-96C° CPU. Fans are not spinning corretly, it is like they let the laptop overheat. And now when I set fans speed to max in Omen command center the fans spin fast but not at the max speed as they should. The question is how can I downgrade to F.15? Is it possible? The laptop is under HP warranty. I tried starting the F.15 exe from desktop but it won't allow to go back, I also made a UEFI usb with F.15 and starting the laptop pressing power + winKey + b but the screen stays black, if I do that without the usb uefi inserted it starts the automatic BIOS recovery but still it is the F.20. Please help, thank you all.

[Legio777]

Is there anyone?? Your "great" BIOS update ruined my laptop! What company releases an important update, as a BIOS update that is the most critical pc component, that is completely bugged?! And if it is not enough, NO ONE ANSWERS MY QUESTIONS!

[Legio777]

STILL WAITING FOR SOMEONE TO REPLY! THANK YOU HP!!!

[praveenbv]

@Legio777, Welcome to the HP Support Community!

I reviewed your post and I understand that the computer is overheating.

Don’t worry, I assure you I will try my best to get this sorted.

I would like to inform you that 90C is normal on the gaming computer. I recommend you use the Omen command center to change the settings which suit your needs.

Please refer to the below article for more information.

https://support.hp.com/in-en/document/c05387497

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[JessikaV]

Hello,

HP Notebook PCs - Reduce heat inside the laptop to prevent overheating in Windows 

When temperatures inside the computer rise above 35º C (95º F), the risk of damage to important internal components from overheating increases.

You can help prevent overheating by making sure there is adequate ventilation around the computer, the fan vents are cleaned regularly, the computer is in a cool environment, and the BIOS is up-to-date. For more information, go to HP Notebook PCs - Protecting and caring for your notebook.

You might experience these issues when the computer overheats:

• After pressing the Power button, the computer freezes on a black screen and Windows does not start, or Windows starts but does not respond.

• Basic tasks or applications take more time to complete than usual.

• Windows does not respond, suddenly restarts, or displays an error message while in use.

• Games stop responding during play.

• Fans inside the computer become louder as they start spinning faster to remove excess heat.

• The mouse and keyboard stop responding.

Software and drivers for OMEN Laptop - 15-dh1005na 

HP Notebook System BIOS Update (Intel Processors)	F.37 Rev.A	32.0 MB	Aug 10, 2022	Download
HP Notebook System BIOS Update (Intel Processors)	F.36 Rev.A	31.9 MB	May 9, 2022	Download
HP Notebook System BIOS Update (Intel Processors)	F.31 Rev.A	31.9 MB	Aug 31, 2021	Download
HP Notebook System BIOS Update (Intel Processors)	F.20 Rev.A	31.8 MB	Nov 20, 2020	Download
HP Notebook System BIOS Update (Intel Processors)	F.15 Rev.A	31.8 MB	Sep 21, 2020	Download
HP Notebook System BIOS Update (Intel Processors)	F.14 Rev.A	31.3 MB	Aug 31, 2020	Download
HP Notebook System BIOS Update (Intel Processors)	F.12 Rev.A	31.3 MB	Jul 14, 2020	Download
HP Notebook System BIOS Update (Intel Processors)	F.10 Rev.A	31.8 MB	Jun 18, 2020	Download
HP Notebook System BIOS Update (Intel Processors)	F.05 Rev.A	31.6 MB	May 12, 2020	Download

JessikaV
HP Support Community Administrator