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HP Recommended
OMEN 15.6 inch Gaming Laptop PC 15-en1000 (2L1F2AV)
Microsoft Windows 11

The left hand screen hinge to my laptop started coming out today out of nowhere. I opened my laptop today and it felt different, and when I went to close it, the left side of the screen almost came out from the base frame of the laptop. Is this fixable? Will it be replaced?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

My hp laptop has broken hinge area too with cracking noise every time i opened and closed laptop but being out of warranty i could not get this fixed with Hp laptop was taken to my local repair centre they have replace whole body lid cover  but kept screen same moved from old frame to new one and now laptop is totally fine. 

I was strongly advised not to use laptop until frame gets replaced as broken frame can cause damage to screen it self or cables inside which are quiet fragile. 

I would recon take laptop to local repair centre and get casing replaced.  

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2 REPLIES 2
HP Recommended

Hi @Requiemine,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with the laptop hardware and may need repair.

The support here is limited and this issue might require one-on-one interaction to fix it.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

HP Recommended

My hp laptop has broken hinge area too with cracking noise every time i opened and closed laptop but being out of warranty i could not get this fixed with Hp laptop was taken to my local repair centre they have replace whole body lid cover  but kept screen same moved from old frame to new one and now laptop is totally fine. 

I was strongly advised not to use laptop until frame gets replaced as broken frame can cause damage to screen it self or cables inside which are quiet fragile. 

I would recon take laptop to local repair centre and get casing replaced.  

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