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- HP Community
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- Notebook Hardware and Upgrade Questions
- Omen 17 broken hinge and top

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12-29-2022 04:12 AM
Why is it that this is a well known problem with this laptop,warranty expired so HP won’t touch without it costing a large amount of money.The left hinge became really stiff and when I opened the lid the lid broke away from the hinge I’ve managed to duct tape it together and it still works.Why won’t HP send me the parts FOC so I can fix it they know it’s a design flaw that’s why the changed it
12-30-2022 08:47 AM
@Spanial
Welcome to the HP support community.
I understand that your notebook's hinge is broken, I am glad to assist you.
This seems to be a hardware issue and requires one on one interaction to fix the issue.
I am sending you a private message with the steps to talk to HP support.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee