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- Notebook Hardware and Upgrade Questions
- Omen 17 w200nh SSD question

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06-15-2017 12:25 PM
Completely agree with all HP Experts here.
No one will void warranty until the upgrade breaks something in the process, so it depends on your skill and what type of upgrade your going to do depending on the model design.
06-15-2017 04:03 PM - edited 06-15-2017 04:06 PM
Which is exactly what I stated earlier. WARRANTY, is in fact altered when YOU upgrade from what YOU purchased. As a side note, I agree with HP on this. The upgraded components may or may not be up to HP standards and therefore can NOT be warrantied by HP. That was all I was saying Huffer. The question put forth was about the WARRANTY, which is exactly what 'I' responded to.
06-15-2017 04:31 PM
No its not. You are a provocateur and trying to walk back what you said. And you called me a liar. You clearly said if you do an upgrade it voids the warranty. Not that there will be no warranty on the upgraded part. Completely different. What you said was designed to intimidate someone from doing an upgrade by using scare tactics to advance your agenda.
What I said was true and what you said is not. Own it. Maybe even apologize. I will not.
06-16-2017 05:52 AM
Huffer, you are still wrong. You stated that as long as you do not break anything it still under warranty. That is false. If you change it then it is not under warranty regardless. As several EXPERTS have pointed out you should change it back to original. I stand by what I said and urge you to re-read my original post without the sarcastic glass you have on. If you change it it's not under warranty, PERIOD.
06-16-2017 06:12 AM - edited 06-16-2017 06:13 AM
@Dan_L wrote:Huffer, you are still wrong. You stated that as long as you do not break anything it still under warranty. That is false. If you change it then it is not under warranty regardless. As several EXPERTS have pointed out you should change it back to original. I stand by what I said and urge you to re-read my original post without the sarcastic glass you have on. If you change it it's not under warranty, PERIOD.
No. Huffer is correct.
If you open up your notebook and make changes and are skilled enough to return the notebook to the hardware state in which it was delivered and then send it in for service, within a valid warranty period, the notebook will still be treated as a warranty service repair case.
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
06-16-2017 06:32 AM
Yes "it" meaning the whole rest of the laptop is still under warranty. The only part not under warranty is the part you add.
The warranty is not "void" which would imply HP will not fix it at all.
If you had put an SSD in it and the screen failed you can send it to HP and they will replace the screen. They just won't do anything involving the SSD since they did not sell it and have no obilgation to work on it.
I am not being sarcastic I am straight on calling you out for being persistently wrong, trying to undermine an accepted solution and scare another customer with a false horror story. Not acceptable HP Forum conduct.