One USB port not working

[Anant6]

I have 3 usb slots in my pavillion laptop. Out of that one right side usb not working. I go into the device manager-> Universal serial Bus controller-> Usb root hub(3.0)-> properties-> power management-> allow the computer to turn off this device to save the power and that feature already on so I turn off and usb slot working successfully. But when I turn on that feature usb slot not working. So what is the issue and how I solve it?

[sandytechy20]

@Anant6

Welcome to the HP support community.

I have a list of steps to help resolve your concern: 

• Before you begin 

• Troubleshooting steps 

• USB device not detected by Windows (no device name in Device Manager) 

• USB storage device is not shown in Safely Remove Hardware window 

• Front USB ports do not work on a desktop computer. 

• The mouse responds slowly, if at all 

•  USB 2.0 Device Does Not Work When Connected to a USB 3.0 Port 

For details on each step: Click here 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.