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‎07-30-2020 10:36 AM

HP Recommended
Product: Example: Pavilion dk0046
Operating System: Microsoft Windows 10 (64-bit)

I have 3 usb slots in my pavillion laptop. Out of that one right side usb not working. I go into the device manager-> Universal serial Bus controller-> Usb root hub(3.0)-> properties-> power management-> allow the computer to turn off this device to save the power and that feature already on so I turn off and usb slot working successfully. But when I turn on that feature usb slot not working. So what is the issue and how I solve it?

1 REPLY 1

‎08-04-2020 08:47 PM

HP Recommended

@Anant6

 

Welcome to the HP support community.

 

I have a list of steps to help resolve your concern: 

  • Before you begin 

  • Troubleshooting steps 

  • USB device not detected by Windows (no device name in Device Manager) 

  • USB storage device is not shown in Safely Remove Hardware window 

  • Front USB ports do not work on a desktop computer. 

  • The mouse responds slowly, if at all 

  •  USB 2.0 Device Does Not Work When Connected to a USB 3.0 Port 

For details on each step: Click here 

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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