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‎08-27-2024 03:32 PM - edited ‎08-27-2024 03:34 PM

HP Recommended
Product: OMEN Laptop - 15-ek0019tx
Operating System: Microsoft Windows 10 (64-bit)

HP Thermal fan check has identified a critical failure in your system that requires repair.

Failure details - Thermal fan check:
Failure ID: 6CWETD-A9UC7E-MFPU3F-J65203
Test date: 2024-08-25
Component tested: Thermal fan check
IMPORTANT:The test determined that there was a problem with the GPU fan speed and it may need to be replaced

 

Please tell me what should I do. My fan is making too much noise.

Category:
2 REPLIES 2

‎08-27-2024 06:22 PM

HP Recommended

@Pratham5 

 

Your machine should have 2 fans one fan runs slow speed and other fan runs at higher speed because they are controlled by heat sensors and one area is cooler.

 

Update BIOS may help.

 

Regards. 

BH
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‎08-28-2024 07:19 AM

HP Recommended

My bios is upto date. 

System Fan (90B) ErrorSystem Fan (90B) ErrorFan IssueFan Issue

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