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‎08-28-2024 07:24 AM

HP Recommended
Product: OMEN Laptop - 15-ek0019tx

HP Thermal fan check has identified a critical failure in your system that requires repair.


Failure details - Thermal fan check:
Failure ID: 6CWETD-A9UC7E-MFPU3F-J65203
Test date: 2024-08-25
Component tested: Thermal fan check
IMPORTANT:The test determined that there was a problem with the GPU fan speed and it may need to be replaced

 

Please tell me what should I do.  My bios is up to date. My fan is making too much noise. Below are photos of fan errors and fan tests.

System Fan (90B) ErrorSystem Fan (90B) Error

 

 

Fan test failedFan test failed

 



Category:
2 REPLIES 2

‎08-28-2024 09:24 AM

HP Recommended

Hi @Pratham5 

 

most probably you should change the fan, follow the steps in this link

 

HP PCs - 900, 901, 909, 90A, 90B, 90E, 90F, 911 error is displayed on a black screen | HP® Support

 

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‎08-28-2024 09:27 AM

HP Recommended

The GPU fan needs to be replaced, just as the diagnostic test advised you.

 

The speed sensor portion of the fan has failed. It is an actual physical feature of the fan.

 

The speed sensor's output  is what one of the fan wires is connected to.

 

There is no BIOS update that will resolve this.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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