-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- One of RAMs is working.

Create an account on the HP Community to personalize your profile and ask a question
04-15-2021 04:25 AM - edited 04-15-2021 04:26 AM
I recognize my notebook has in specifications 2*8GB RAM, but when i check task manager and BIOS there was only 8GB. Any idea how to able both work on same time ?
04-15-2021 06:50 AM
Hi,
What is the exact model number or product number of your machine?
Here is how to find it
https://support.hp.com/cz-cs/document/c01964602
Let us know,
David
04-15-2021 09:36 AM
Hi,
Yes you can install max 32GB DDR4 2666MHz RAM (2x16GB)
So, yes you could add another 16GB to the machine for a total of 24GB.
Naturally it would be better to have 2x8 or 2x16 as it will run in dual channel
Example:
https://www.crucial.com/compatible-upgrade-for/hp-compaq/hp-omen-15-(models-15-dc0000---dc0999)
Hope it helps,
David
Please click on thumbs up for thanks
Please click on accept as solution if answered your question