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‎08-13-2023 03:14 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi..only numbers 5 and 6 work on the keyboard suddenly. Other numbers and associated shift key functions do not work. The left and down arrow keys also don't work. All at the same time. Given the volume of similar queries on the web, I sense this is a driver/OS issue and not a hardware issue. While there are multiple solutions provided on the web around drive updates, BIOS update, keyboard troubleshoot, game setting change and so on, none seem to work and hardly have problem users acknowledged a solution that has worked. Can anyone guide here with a definitive solution?

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