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- Only the 5 & 6 numeric keys work on my HP Pavilion I bought ...

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02-15-2020 12:02 PM
Only the 5 & 6 keys work on the keyboard. All other numeric keys need to be pressed multiple times to get them to work.
02-18-2020 11:26 AM
@Ruben88
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
- Did this happen after a recent window or software update?
- Have you made any hardware/software changes?
- Have you tried any troubleshooting steps?
- Have you tried with an external keyboard?
Use HP PC Hardware Diagnostics to complete functional test of the keyboard and identify any problems with the hardware.
NOTE: Bluetooth devices are not currently supported.
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Download the latest version of HP PC Hardware Diagnostics.
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In Windows, search for and right-click HP PC Hardware Diagnostics for Windows, and then select Run as administrator.
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Click Component Tests, click Input Devices and then select the Keyboard Test.
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Click Run once to begin the test.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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