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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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The Onsite Warranty provides no coverage beyond that of the original HP Warranty. All that "Onsite" means is the instead of you sending your device to HP, they will send a technician to your site -- to examine and repair the device.
As to coverage, it is for manufacturing defects only. Breakage and accidental damage are specifically excluded from warranty coverage.
For extras like those, you have to buy extra coverage -- in the form of CarePacks.
I am a volunteer and I do not work for, nor represent, HP
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