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‎05-29-2020 02:02 PM

HP Recommended
Product: 15-DY1751MS
Operating System: Microsoft Windows 10 (64-bit)

Bought an HP 15-DY1751MS Laptop under the belief that it could be upgraded like previous HP computers. Upon receiving this unit I have found that it is constructed like many Smart Phones / Tablets where it is difficult to open without potentially damaging the computers packaging. Looking for a manual (again like HP has provided in the past) that shows how to safely open the computer case.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-29-2020 10:53 PM

HP Recommended

Could not find your exact model number but check this link as this should be your series. Look for the maintenance and service guide.

 

https://support.hp.com/us-en/product/hp-15-dy1000-laptop-pc-series/29322765/manuals

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

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1 REPLY 1

‎05-29-2020 10:53 PM

HP Recommended

Could not find your exact model number but check this link as this should be your series. Look for the maintenance and service guide.

 

https://support.hp.com/us-en/product/hp-15-dy1000-laptop-pc-series/29322765/manuals

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No
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