Create an account on the HP Community to personalize your profile and ask a question
01-16-2021 08:13 AM
Hi, would like to ask how many slots for operation memory it has. Installed OM is 2 Gb. Want to add some memory. So if it has 2 slots, I could simply add 2 Gb. If only one slot - I'll need to replace it.
01-16-2021 09:25 AM
Below is the link to the Crucial memory report for your notebook.
According to the report, it has two memory slots and the max you can upgrade to is 2 x 8 GB of memory.
Below is the link to the service manual.
The service manual also indicates that it has two memory slots and the max it can take is 1 x 8 GB in one slot or 2 x 4 GB in two slots.
What I recommend you do is to buy an 8 GB memory chip and add it to the 2 GB chip and have 10 GB in total.
In the outside chance there is only one memory slot, then you can remove the 2 GB chip and max out the memory to 8 GB.
01-17-2021 06:36 PM
Dear Paul. thanks a lot!
I couldn't find the number of slots in manual. it just says the way to replace a memory bar.
I'll try to open it myself and find out.
By the way, there is a problem occured. Windows 8 reference guide is appearing on the screen again and again -
as I would press F1 button all the time. I close this window, but it goes on. Could be some problem in contacts of this button?