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ENVY 6-1254er
Microsoft Windows 10 (64-bit)

The owner has deleted the sections. As I understand it here is RAID0. there is a 500GB hard drive and 32GB SSD used as a cache. I installed Windows 10 on my hard drive. Installed Intel Rapid Storage Technology Driver and Intel (R) SmartConnectTechnology 5.0. I can't install OptaneMemory software. An error that the board does not support the 200 series chip.
What needs to be installed to get OptaneMemory to work?

3 REPLIES 3
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@Mayrut wrote:

.... What needs to be installed to get OptaneMemory to work?


@Mayrut 

 

I can't find Official specs of your machine, only

 

        https://www.svyaznoy.ru/catalog/notebook/1738/1634740/specs

 

It does not meet requirements to use OptaneMemory software. To be able to use OptaneMemory software, your machine must have Optane hardware and your machine is old, you can't install Optane hardware on it.

 

Regards.

 

BH
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Why then does it have a 32GB SSD? And which SSD is right here? bought one 120GB SSD, installed w7, w8.1, w10 on it. After the first reboot, when installing the system, it displays a recovery window. And if you put it on the complete 32GB, then everything works

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made a mistake with the model. 6-1254er

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