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HP Recommended
HP Notebook - 15-ac092tu
Microsoft Windows 8.1 (64-bit)

Hi all,

I'm using a HP Notebook - 15-ac092tu and my Optical Drive is not working since quite a long time. I searched online for solutions, and I ran both the Sequential Test and Random Read Test and both of them failed and gave me a Failure ID which I have attached below.

Failure ID: 90FPLF-82T9SM-XD7WMG-6HKP03

Now I don't know what to do further. Please help and advise.

 

2 REPLIES 2
HP Recommended

The optical drive will need to be replaced. Its extremely easy to do. See p. 33 here. Basically flip it over, remove one screw and slide out the drive:

 

Service Manual 

 

https://www.ebay.co.uk/itm/HP-Pavilion-15-AC-Series-Super-Multi-DVD-Writer-813952-001-w-Bezel-26E/13...

 

Post back with any more questions and please accept as solution if this is the info you needed. 

HP Recommended

Hello, your optical drive appears to be faulty and probably need to be replace.. What is appears exactly when you try to read a disc? Do you have try different discs?? And cleaned the lens?? 

 

If you need to replace it, it have the HP reference 813952-001, I don't know where you can to buy in India.. 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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