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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Optical Drive making sound randomly

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11-12-2019 04:30 AM
I have one problem in my Notebook, I don't know it is common or not ?
from past 4-5 days, my optical drive makes noise (like when we open drive), and it is empty I don't use DVD. But It happens randomly no fix time, it happens anytime whether it is on my lap or on a flat desktop, first of all I thought due to pressure on my lap it is creating such sounds, but on table it also makes noise too,
please help me where is the problem
11-14-2019 02:32 PM
Welcome to HP support community.
Run a component test on optical driver to check for hardware failure.
Refer this HP document for the steps:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee