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‎08-04-2019 08:01 AM

HP Recommended
Product: HP Pavilion Notebook - 15t-ab100 CTO
Operating System: Microsoft Windows 10 (32-bit)

I ran the Battery Check diagnostic test. 

Results:

Battery Check:  Primary - Replace (42).  

Failure ID:  9LN1V1-7SV9NQ-MFPX61-C0A703

 

I then go to order battery (part number:  800009-221).  There's no option to order this battery.  However there is a replacement part number (800049-001).  I can't order that part because it not available.  The statement is "This part is not yet available for purchase."

 

So please help me understand how am I to purchase a new battery.  

1 REPLY 1

‎08-04-2019 11:41 AM

HP Recommended

@CHJ-Life 

 

You are correct - HP does not sell this battery as a retail item.

 

PartSurfer - 800049-001 - Country code USA

 

Use the part number and search for the battery - 800049-001 -  at your favorite online merchant.

 

For example, a quick search shows that this part number is available from Amazon and NewEgg, among others.

 

General Advice:

Only purchase products from merchants you trust and whose shipping, warranty, and return policies are right for your situation.

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.

 

 

Dragon-Fur

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