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HP Pavillion Notebook PC

Hello, I am searching for over a year an original HP battery for my laptop , also online and also through stores.

I can not find one.

My model is : 15-au103nv .

Is there anyone that can help me where to find one?

 Thanks in advance.

1 REPLY 1
HP Recommended

(16) Battery 849909-855

 

Service Manual 

 

See pages 29-32 for "how to" help.

 

Original HP:

 

https://www.ebay.de/itm/154375070608?hash=item23f178a390:g:HxEAAOSwFh5gUW5O

 

You would increase your options if you were willing to accept a compatible 3rd party battery but that is your decision. The seller linked above has a very strong record on eBay.

 

Post back with any more questions and please accept as solution if this is the info you needed. 

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