Overheating HP Spectre x360 - when using and charging at the same time!

[julsommer]

Hello Community, My problem is the following: It doesn't matter what I do, the HP Spectre is overheating whenever I'm using it while charging (both with docking station and normal charger). Within 5 minutes the temperatures of the cores are raising up to 90 °C as soon as I plug in the cable. The Notebook is extremely noisy and hot - especially in the central area under the speaker. Unfortunately I wasn't able to find a solution in one of the many threads regarding this problem.  I've tried already several tips, like Bios Update, Power Reset, Update of the Thunderbolt Driver, ... Hopefully someone know how to helpThank youJulius Additional Info: Serial number:  [edited] Product number:  5KR62EA

[Arthur-c]

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Thank you for your understanding

[julsommer]

I translated it to Englisch. Thank you.

[asmita6658]

Hi @julsommer

Welcome to the HP Support Community. 

Please try these steps - HP Notebook PCs - Reducing Heat Inside the Laptop to Prevent Overheating
 

If the issue still persists, I'd suggest you Contact HP in your region regarding the service options for your computer.

Have a great day! 

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