Overheating, WIFI crashing, Keyboard backlight failing

[atmguru]

I purchased an HP Envy 2 in 1 laptop in March 2020. When setting it up, it started
to get hot and the fan ran much of the time. The laptop was sitting on a hard, flat
surface, as recommended (my dining room table). A brand new computer! I knew it was not
a defect as this is a very fast laptop and heat generation was possible. I did not,
however, want the heat problem to continue.

The cause: Even though the vents on the laptop case bottom were not obstructed,
the space between the vent openings and the table top was very small. Any warm/hot air
coming out of the vents did not have enough room to efficiently move away. Therefore,
the heat continued to build up.

The solution: I bought a laptop stand. I looked around for one with an open or
mesh surface that the laptop would sit on. Found a good sturdy one for about $25.
No more heat problems. The fan barely/almost never runs (beyond normal operations
when the laptop is cool). The stand significantly increases space between the table
surface and the laptop bottom allowing air to move away.

If you have owned the laptop for a while, it is a good idea to open the back and blow out
dust in the fan and duct(s) using canned air.

A side note -- It has been said that heat buildup in the case can break down the mounts
which hold the hinge screw anchors which, in turn, hold the hinge screws in place. By
preventing the laptop from overheating, you could also greatly delay, or even prevent,
hinge disconnect issues.

[schildzilla]

It seems you didn't understand the reasons of overheating in this thread.

What you are describing here is not our problem, it's just the normal heat caused by usage.

The ar-series has a good cooling, but a bad firmware that is stopping the fan to work and makes the device crashing while screen is off, heating up dangerously without starting the fan and also some other devices within this laptops stop working correctly.

This problems cannot get fixed with a cooling pad.

This problems are reproducible even if you put the device into a fridge.

[TaziDevil]

Atmguru my HP whilst I had it was normally on a cooler pad and it was still overheating with it. IIRC the day I registered 51.x on the keyboard bezel and 60+ on the vent it was on a cooler pad. Sure if you live in the snow it might be a great addition to your house and play nice but in my case it did NOT like the Australian summer and cooked itself whilst also attempting to cook me.