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- Notebooks
- Notebook Hardware and Upgrade Questions
- Overheating problem while charging the problem

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10-21-2020 08:39 AM
Hello everyone, I bought an Omen notebook last year and I am experiencing some problems about overheating. Basically, this problem arises when I charge the notebook. In this situation, I noticed that temperature stands out when I open a simple browser to navigate onto internet until it reaches 80 Celsius degrees with only one application. Unfortunately, I am unable to work on more advanced software (e.g. computational and CAD software) because I am worried about having thermal permanent problems in my PC. However, I have tried to work on multiple applications simultaneously while it is charging. The result is a temperature that reaches 97 Celsius degrees. It is important to point out that these troubles don’t occur when I use my unplugged laptop. Furthermore, I followed the main steps provided by HP company to avoid overheating problem, such as BIOS upgrade, dust removal and HP CoolSense Technology but they don't work. I am seriously worried about this problem and I would be glad to hear from you.
Thank you in advance
10-21-2020 09:27 AM
I understand your concerns about overheating -- but you're a victim of new technology because the new laptops have Lithium Ion batteries, the same technology used in Cell Phones, and the same technology that caused the old Samsung Note 7s to burst into flame and, in some rare cases, actually explode. Ironically, since the hyper-expensive Tesla electric cars use the same technology, they have reported similar problems with overheating, to the extent that Tesla had to install cooling systems for their batteries.
Your only working approach at this point, since you're probably NOT going to be able to do your work on battery power alone, is to get one of those active coolers for laptops, the ones that have built-in fans. Those will draw heat away from the laptop and will actually cool it down.
Good Luck
I am a volunteer and I do not work for, nor represent, HP