-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Overheating throttling issues

Create an account on the HP Community to personalize your profile and ask a question
09-14-2022 12:54 PM
So i bought my laptop and noticed some issues, such as that I am not able to change the fan speed to 100 percent at any given time, I cant change the thottle settings, and most importantly the fan curve. So the main issue with my laptop that the temperature of the GPU is around 86 degrees, and it goes couple more degrees before it starts to throttle, and the throttling system is done SO poorly that when it happens I want to throw this laptop out of the window. When the throttling temperature hits, the fan speed instantly lowers and the framerate instantly drops to like 2fps at ANY game/heavy application such as blender. And since the fan almost stops working, once the throttling is done the laptop overheats(again) faster than the fan can speed up, which results in a some sort of loop, where it goes like 10seconds of 60fps, 10 seconds of 2fps, and the throttling is done not dynamicly or smth, but rather instantly, so the fps instantly drops as I stated. And I tried searching the internet about these issues, but all I could find is HP support giving answers like try to set the graphics levels low, or something like try not to run these apps. And honestly I don't understand these answers like come on i bought a laptop with gtx 1650 which cannot even run as gtx 550.
And the problem isn't because of thermal paste or anything, cause the overheating starts about couple of minutes after I run the app(the time of heatsink heating up), so it's most likely to be a fan issue. But it seems that it works perfectly fine, although I cannot change its speed.
And I also have some issues with some games such as GTA 5, for some reason most of the games work fine but the new rockstar games start to lag horribly when you start them, no matter the driver that is installed on the PC, no matter the gpu I select, no matter the heating cause the laptop doesn't even heat up cause I run the games on the lowest settings. So yeah.
I tried changing settings so the GPU wont use so much resources but yeah the gpu still overheats at even simpler games such as minecraft when I use it with shaders. Not talking about VR, cause that thing is not 2 fps, but even lower.
09-14-2022 12:57 PM
Oh and to make clear, yes I did literally everything to make the laptop cool, i have placed it on the table, raised the intake, put it on cooling pad, and etc. While cooling pad may have prolonged the usage of the laptop until it overheated, the laptop still did it.
I tried reinstalling drivers, upgrading them, installing different ones, I tried reinstalling windows. I think I literally tried everything there is to it.