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04-25-2018 12:48 PM
Hello,
I've had my computer randomly crash sometimes. So I ran the PC Hardware Diagnostics for Windows and came across some failures. ROM TEST failure with no error codes given and IRQ test failure with the code: RGFQX3-72293K-MFPV61-88CU03
I cleaned my computer not too long ago. Cleaned the insides as well as use CCleaner once a month or so. I've also defragged some time back. I've 8GB memory and do use my computer every day. My warranty has expired but I've a spare hard disk. Should I replace the hard disk or can I fix or refresh my current one?
Thank you
Solved! Go to Solution.
04-25-2018 01:38 PM
Oddly, that error Code translates as
Network Card IRQ Failure
So it is apparently not the hard drive but perhaps some Windows system error or a problem with the wireless or wired ethernet card. Those could easily cause a crash while you are accessing a local netork or the internet. Nothing will lock a computer up faster than two devices trying to occupy the same interrupt. This was a problem in the Windows 3.1/95 days but rarely happens now.
Open an elevated command prompt (run as administrator) and enter sfc /scannow and see if you return any Windows system file errors.
Post back with any other questions and please accept as solution if this is the info you needed.
04-25-2018 08:23 PM
I thought that could've been it because I did switch out my network card Realtek to a broadcomm BCM94352HMB. I wanted faster speeds and it was doing the job. But after reading the reply, I switched back to my realtek card, reinstalled the driver, and ran the diagnostic again.
Although the ROM test passed this time but the IRQ test failed again with the same error code:
RGFQX3-72293K-MFPV61-88CU03
Any other solutions?