PC freezes/lagging after AMD A6-5200 adrenalin update HP Pavilion 15-n209AX

[Dubi069]

HP Pavilion 15-n209AX

Windows 10 [64-bit]

Recently I try to update my graaphic driver with latest adrenalin from AMD website. But after the update, my laptop start experience strange behavior like freezing loading screens and lagging mouse cursor. Because of that, I completely remove the graphic with DDU and my laptop back to normal state. Now, I need to reinstall AMD graphic for my laptop model. Just recently I can download driver from HP website but now it drops the support for my laptop model and can't find suitable driver for it. I tried many version with the same chipset from 3rd-party website/forums but it gave me black screen and also freezing loading and mouse cursor lags.

Please can someone provide me with AMD driver from hp because that is the only stable graphic driver for my laptop. TIA

[Paul_Tikkanen]

Yes, that was a big mistake but unfortunately, you don't know that until you install the latest driver from AMD.

That happens to everyone's notebook that has that hardware.

This should be the correct driver you need to reinstall:

Info:

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71870.html

Exe:

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71870.exe

[Dubi069]

Thanks for the help. I already installed the driver you provide, but this version also freezes and mouse cursor lags.

If I remember, the last time I downloaded the drivers on hp support site, there are two different AMD driver for my laptop. The one with AMD catalyst version UI and the one with AMD Graphic (Kabini) version which has the same UI as the adrenalin amd software.

[Paul_Tikkanen]

You're very welcome.

Sorry that driver didn't work.

Since HP has retired driver support for the model series, unfortunately, the only way I found the driver I posted for you yesterday was from another forum discussion.

I checked the 3rd party driverscollection.com site for drivers and they only have them for W8.1 for your notebook's model series.