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‎02-23-2022 07:22 AM - edited ‎02-23-2022 08:29 AM

HP Recommended
Product: HP Pavilion g4-1303au Notebook PC
Operating System: Microsoft Windows 7 (32-bit)

I have HP Pavilion g4-1303au Notebook PC, now a day it is automatically turns off without any notice or popup message while i am working on it. It happen when the PC is on charging also. How to I solve it. Please help me.

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1 ACCEPTED SOLUTION

Accepted Solutions

‎02-23-2022 09:37 AM

HP Recommended

It is a very old laptop. Sudden shutdown like that can be lots of things. If the processor and fan area get clogged with dust it can overheat, which will shut it down. Memory and hard drive issues can do the same. 

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2 REPLIES 2

‎02-23-2022 09:37 AM

HP Recommended

It is a very old laptop. Sudden shutdown like that can be lots of things. If the processor and fan area get clogged with dust it can overheat, which will shut it down. Memory and hard drive issues can do the same. 

1 person found this reply helpful
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‎02-23-2022 09:57 AM

HP Recommended

Thank you for replying me. I know it is an old piece but this occurs sometimes during the booting and the system get turned off before the window start property.

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