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HP Recommended
Victus by HP 15.6 inch Gaming Laptop 15-fa0000 (599J8AV)
Microsoft Windows 11

Hi!

 

I got an HP Victus 15-fa0000. I run Ubuntu and Windows on the same SSD. I was watching some series and decided to turn it off. Woke up next morning, and the computer wouldn't turn on. The ON led turns on for 3 seconds and then turns off and retries to start. As the bios isnt showing, nor bios/uefi when trying to "pop" it. Also tying to reset the CMOS. 

 

Well, i've tried almost i know, being an undergraduate computer engineer but couldn't get anything to work. I deducted its related to the PSU, or some power connector, but maybe is the ssd, but the computer is 9 months old, did some installing uninstalling but nothing exceptional to cause a SSD failure. I was seeking some help, before looking for a techinician, but i think i considered everything. 

 

Thank you all in advance,

 

BeastMode24

1 REPLY 1
HP Recommended

Hi @BeastMode24,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It sounds like you've done quite a bit of troubleshooting already. Here are some additional steps you can take to diagnose and potentially fix the issue with your HP Victus 15-fa0000.

 

Power Cycle:

  • Disconnect the power adapter.
  • Remove the battery (if possible).
  • Hold down the power button for 30 seconds to drain any residual power.
  • Reconnect the battery and power adapter, and try to turn on the laptop.

External Power Source Check:

  • Ensure that your power adapter is working correctly. Try using a different compatible power adapter if you have one available.

RAM Reseating:

  • Disconnect the power adapter and remove the battery.
  • Open the laptop and carefully reseat the RAM modules. If you have two RAM sticks, try booting with one stick at a time to check if one of them is faulty.

Remove External Devices:

  • Disconnect all external devices (USB drives, external hard drives, peripherals) and try to boot the laptop.

Disconnect and Reconnect SSD:

  • Disconnect the SSD and try to boot the laptop to see if it reaches the BIOS screen. If it does, reconnect the SSD and check again.

CMOS Battery Reset:

  • If you haven't already, try removing the CMOS battery for a few minutes and then reinstalling it. This can sometimes reset the BIOS/UEFI settings.

Check for Beep Codes or LED Blink Codes:

  • Some laptops provide diagnostic information through beep codes or LED blink codes. Check your laptop manual or HP's support site for information on interpreting these codes.

Attempt BIOS Recovery:

  • Some HP laptops have a BIOS recovery feature. Consult your laptop's manual or HP's support site for instructions on performing a BIOS recovery.

External Monitor:

  • Connect an external monitor to your laptop to see if the issue might be related to the internal display.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.