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‎09-01-2022 01:56 AM

HP Recommended
Product: HP Notebook - 15-ay105ne
Operating System: Microsoft Windows 10 (64-bit)

Hp support assistant cant identify the issue ..25.JPG

Category:
1 REPLY 1

‎09-01-2022 07:26 AM

HP Recommended

Hi:

 

You need two drivers that should install all of those devices:

 

First install the Intel chipset installation utility and restart the PC.

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe

 

Then install the Intel Dynamic Platform and Thermal Framework Driver

 

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96724.exe 

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