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HP Recommended

Hi,

            Recently I formated my hp 2000-2116tu notebook PC and reinstalled Windows 7 Ultimate 64 bit. Initially I found a lot of network drivers are missing. I have gone through hp support forums and almost all drivers are installed except PCI Device and SM Bus controller. I couldn't find it anywhere. Under device manager, these two devices are being shown with yellow exclamation.

 

PCI device hardware ID: PCI\VEN_10EC&DEV_5229&SUBSYS_1858103C&REV_01

                                              PCI\VEN_10EC&DEV_5229&SUBSYS_1858103C

                                              PCI\VEN_10EC&DEV_5229&CC_FF0000

                                              PCI\VEN_10EC&DEV_5229&CC_FF00

 

PCI device hardware ID: PCI\VEN_8086&DEV_1E22&SUBSYS_1858103C&REV_04

                                              PCI\VEN_8086&DEV_1E22&SUBSYS_1858103C

                                              PCI\VEN_8086&DEV_1E22&CC_0C0500

                                              PCI\VEN_8086&DEV_1E22&CC_0C05

 

1) Should I install these two drivers also, since now I am able to browse internet without these drivers?

If should, please kindly provide the link for the same. If you don't mind, pls let me know the use of these drivers.

 

 

2) I have installed windows 7 64 bit os. My notebook is equipped with quadcore i5 processor and 4 GB ram. Will these configuration is sufficient to run 64 bit os?

 

3) Most of theinstalled video players are 32 bit. So it is being seen that the videos are not so clear before i did format.Do you have any comments on this?

 

Please clarify my above given questions. Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Yes, you do need to install these to drivers.

 

First, download and install the Intel Chipset driver on the following link.

 

http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56517.exe

 

When this has completed, restart the notebook.

 

When windows has reloaded, download and install the Realtek Card Reader driver below.

 

http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56545.exe

 

When done, as you have installed the Chipset driver, I would also reinstall the Intel HD Graphics driver on the following link.

 

http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56836.exe

 

Again, when this has completed, restart the notebook and check if your videos now look as they should.

 

Regarding the memory, 4Gb is fine, although you can upgrade to 8Gb ( 2 x 4Gb Modules ) if you desire.

 

Regards,

 

DP-K

 

 

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

5 REPLIES 5
HP Recommended

Hi,

 

This is for the first one: Card reader:

 

    http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56545.exe

 

And try the following link for the second one, it says Vista but should work for Windows 7:

 

    ftp://209.222.7.36/cn/nic/Driver_Vista_6252_03212013.zip

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hi,

 

Yes, you do need to install these to drivers.

 

First, download and install the Intel Chipset driver on the following link.

 

http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56517.exe

 

When this has completed, restart the notebook.

 

When windows has reloaded, download and install the Realtek Card Reader driver below.

 

http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56545.exe

 

When done, as you have installed the Chipset driver, I would also reinstall the Intel HD Graphics driver on the following link.

 

http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56836.exe

 

Again, when this has completed, restart the notebook and check if your videos now look as they should.

 

Regarding the memory, 4Gb is fine, although you can upgrade to 8Gb ( 2 x 4Gb Modules ) if you desire.

 

Regards,

 

DP-K

 

 

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Thanks you so much... Also I would like to appreciate HP for such a quick responding forum. kudossss 

HP Recommended

thanks huge help...very very much appreciated

HP Recommended

I am having ethernet controller  and PCI serial port drivers issue.  I know this because I see question mark beside these items in device manager.

 

I am using dc 5750 with windows 7 64-bit. And sometimes, I must also mention here, when I restart my computer several times computer does not show this problem and wireless card works fine.

 

This problem does not let my wireless card function so please tell me some solution that does not require internet or that involves some other way of connecting to internet then through wireless card.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.