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09-22-2023 02:21 PM
I just completed a fresh install of Windows 11 Pro onto a new NVMe SSD and I get a whole block of driver errors under the category of "Other Devices." Windows update doesn't fix it, HP Support Assistant doesn't fix it (says everything is fine), yet the drivers are clearly missing. Is there a package/set of packages that I need to download/install to fix this? Here are the specific hardware IDs in question:
PCI Data Acquisition and Signal Processing Controller: Device PCI\VEN_8086&DEV_1903&SUBSYS_8483103C&REV_08\3&11583659&0&20 requires further installation.
PCI Data Acquisition and Signal Processing Controller: Device PCI\VEN_8086&DEV_9D31&SUBSYS_8483103C&REV_21\3&11583659&0&A2 requires further installation.
PCI Data Acquisition and Signal Processing Controller: Device PCI\VEN_8086&DEV_9D27&SUBSYS_8483103C&REV_21\3&11583659&0&F0 requires further installation.
PCI Data Acquisition and Signal Processing Controller: Device PCI\VEN_8086&DEV_9D2A&SUBSYS_8483103C&REV_21\3&11583659&0&F3 requires further installation.
PCI Device: Device PCI\VEN_10EC&DEV_522A&SUBSYS_8483103C&REV_01\00000001004CE00000 requires further installation.
PCI Device: Device PCI\VEN_8086&DEV_9D35&SUBSYS_8483103C&REV_21\3&11583659&0&98 requires further installation.
PCI Memory Controller: Device PCI\VEN_8086&DEV_9D21&SUBSYS_8483103C&REV_21\3&11583659&0&FA requires further installation.
PCI Simple Communications Controller: Device PCI\VEN_8086&DEV_9D3A&SUBSYS_8483103C&REV_21\3&11583659&0&B0 requires further installation.
Unknown device: Device ACPI\INT3400\2&daba3ff&0 requires further installation.
Unknown device: Device ACPI\INT3403\SEN2 requires further installation.
Would appreciate any recommendations.
Unknown device: Device ACPI\INT3403\TSKN requires further installation.
Unknown device: Device ACPI\INT33D6\5&2dc8b135&0 requires further installation.
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09-22-2023 09:10 PM - edited 09-25-2023 11:55 AM
You're very welcome.
See if these drivers work:
PCI\VEN_8086&DEV_9D27
Intel Serial IO Drivers
https://ftp.hp.com/pub/softpaq/sp92501-93000/sp92587.exe
Realtek Card Reader Driver
https://ftp.hp.com/pub/softpaq/sp138501-139000/sp138875.exe
Did you check under the advanced options section of Windows Update for pending driver updates?
Hopefully the driver that installs the other PCI Data Acquisition and Signal Processing Controller PCI\VEN_8086&DEV_9D2A will be installed by any of those drivers that may appear there.
If there aren't any, see if manually installing this chipset driver that I zipped up and attached below works.
Download and unzip the file I attached to its folder.
Do not do anything with the files in the folder.
To manually install the driver, go to the device manager, click on the PCI\VEN_8086&DEV_9D2A device needing the driver.
Click on the driver tab, click on Update driver.
Select the 'Browse my computer for drivers' option, and browse to the driver folder that you unzipped.
Make sure that the Include subfolders box is checked and the driver should install.
Here is a partial copy and paste of the driver setup information file which shows driver support for that hardware ID:
%PCI\VEN_8086&DEV_9D2ADesc%=Needs_NO_DRV,PCI\VEN_8086&DEV_9D2A
09-22-2023 03:06 PM
Hi:
Install the Intel Chipset installation utility and restart the PC.
Intel Chipset Device Software
https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe
Then install this driver.
Intel Dynamic Platform and Thermal Framework Driver
https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95216.exe
PCI Simple Communications Controller:
Intel Management Engine Driver
https://ftp.hp.com/pub/softpaq/sp147501-148000/sp147819.exe
PCI device:
Realtek Card Reader Driver
https://ftp.hp.com/pub/softpaq/sp96001-96500/sp96384.exe
PCI\VEN_8086&DEV_9D35:
Intel Sensor Hub Components Driver
https://ftp.hp.com/pub/softpaq/sp99001-99500/sp99465.exe
Unknown device: Device ACPI\INT33D6:
Intel Virtual Buttons Driver
https://ftp.hp.com/pub/softpaq/sp92501-93000/sp92880.exe
After you install all of those drivers, please let me know which ones remain.
09-22-2023 08:57 PM
Thank you. That took care of most of them.
Realtek Card Reader Driver, https://ftp.hp.com/pub/softpaq/sp96001-96500/sp96384.exe reports that it does not work in "my operating system" (Windows 11 Pro) so nothing installs. The devices that remain at issue are:
1. PCI Data Acquisition and Signal Processing Controller: Device PCI\VEN_8086&DEV_9D27&SUBSYS_8483103C&REV_21\3&11583659&0&F0 requires further installation.
2. PCI Data Acquisition and Signal Processing Controller: Device PCI\VEN_8086&DEV_9D2A&SUBSYS_8483103C&REV_21\3&11583659&0&F3 requires further installation.
3. PCI Device: Device PCI\VEN_10EC&DEV_522A&SUBSYS_8483103C&REV_01\00000001004CE00000 requires further installation.
I'll keep searching the internet and see if I can make any sense of these.
09-22-2023 09:10 PM - edited 09-25-2023 11:55 AM
You're very welcome.
See if these drivers work:
PCI\VEN_8086&DEV_9D27
Intel Serial IO Drivers
https://ftp.hp.com/pub/softpaq/sp92501-93000/sp92587.exe
Realtek Card Reader Driver
https://ftp.hp.com/pub/softpaq/sp138501-139000/sp138875.exe
Did you check under the advanced options section of Windows Update for pending driver updates?
Hopefully the driver that installs the other PCI Data Acquisition and Signal Processing Controller PCI\VEN_8086&DEV_9D2A will be installed by any of those drivers that may appear there.
If there aren't any, see if manually installing this chipset driver that I zipped up and attached below works.
Download and unzip the file I attached to its folder.
Do not do anything with the files in the folder.
To manually install the driver, go to the device manager, click on the PCI\VEN_8086&DEV_9D2A device needing the driver.
Click on the driver tab, click on Update driver.
Select the 'Browse my computer for drivers' option, and browse to the driver folder that you unzipped.
Make sure that the Include subfolders box is checked and the driver should install.
Here is a partial copy and paste of the driver setup information file which shows driver support for that hardware ID:
%PCI\VEN_8086&DEV_9D2ADesc%=Needs_NO_DRV,PCI\VEN_8086&DEV_9D2A
09-25-2023 11:47 AM
Hurray! That worked. On your advice, I went back and re-checked that Advanced Options/Optional Updates again after installing the first round of manual updates, and suddenly, 14 drivers appeared! No explanation -- maybe because the manual install was able to "wake them up" so the update system would identify them as missing our outdated? I now have no yellow exclamation point flags on any drivers. Thank you for your assistance!